Hong Kong Disneyland offers over 100 attractions and experiences for you. To ensure you can make good use of your time and enjoy the best during your stay, we would like to share with you the recommendations below:
Family Fun This recommendation highlights rides and entertainment that are leisurely, fun-filled, and slower-pace,
which are suitable for families with children and seniors.
Young Adults This recommendation highlights thrilling, gravity-defying, and fast-paced mechanical rides that are
placed back-to-back for a fun-filled adventure across the Park.
Here are some useful tips you should pay attention to for enhancing your Disney experience!
Hong Kong Disneyland Resorts Hotel Guest Privileges
Starting from December 23, 2016*, guests staying at Hong Kong Disneyland’s two resort hotels will have a privileged sneak peak preview opportunity to experience the ride during their visit to Park. Hotel guests will receive a Priority Admission Pass** during hotel check-in and may experience the Iron Man Experience upon presenting the Pass and Park ticket. To learn about the on-day operation hours of Iron Man Experience, please check the information board at the attraction entrance or check with our Cast Members.
Guests may also use the “Disney Hotel Guests Entrance” for entering the Park at the Main Entrance.
* excluding Jan 9 and Jan 10, 2017
** Priority Admission Pass will be given according to the number of guests in each room with a maximum of four passes per room, subject to availability.
Hong Kong Disneyland Mobile App
Hong Kong Disneyland’s official mobile app is now available! Keep yourself up to date on all the excitements at the Park, from opening hours, wait times for attractions to entertainment schedules. Use the GPS-enabled map to find your way around the park, or make reservations for your favorite Park restaurants with one-tap calling.
This app is available in English, Simplified Chinese and Traditional Chinese.
Complimentary Wi-Fi
Enjoy complimentary Wi-Fi in Hong Kong Disneyland Park! The service is available near Main Entrance, in most shopping and dining areas and along the parade route.
Park Meal Coupon
Hong Kong Disneyland offers variety of meal coupons for Guests. Enjoy the flexibility of different park meal coupons to fit your preference, to enjoy breakfast, lunch, dinner and snacks at Hong Kong Disneyland.
FASTPASS
Disney’s FASTPASS will save your place in line while you continue to enjoy the park. Insert your park admission ticket into Disney’s FASTPASS stations at participating attractions to receive a time.
Disney’s FASTPASS attractions includes:
Hyperspace Mountain and The Many Adventures of Winnie the Pooh.
*FASTPASS is subject to availability.
Disney PhotoPass
Disney PhotoPass service is the picture perfect way to capture your magical moments!
Simply get your Disney PhotoPass from any Photographer in the Park and look for our Photographers around many of the most famous Disney icons, at most Disney Character meet and greet locations and even special Character dining locations. With Disney PhotoPass, you don’t have to bring a camera along to take home lots of great shots. Our photographers will snap your special moments so you can keep having fun… and your entire party can be included in every picture!
To preview your digital pictures, go to any photo sales location or log on to our Disney PhotoPass website or mobile app. With Magic Shots, you can easily enhance your Disney PhotoPass photos for an extra splash of fun. Disney Characters and other magical surprises can also be added to your photos after they’re taken. Digital download is available from HK$68 and there are several types of Disney PhotoPass available for your options!
Heartfelt Services
Hong Kong Disneyland respects guests of every origin and religion. We provide Halal Food in Park and both hotels, which all meat items served are certified by The Incorporated Trustees of The Islamic Community Fund of Hong Kong.
We also take a further step to ensure safety for guests of different cultures. A special headwear as an alternative over other head-dresses or loose items is now available for extra safety when guests enjoy high-energy rides including Big Grizzly Mountain Runaway Mine Cars, RC Racer and Hyperspace Mountain.
Guests who would like to do prayers during their visit in the Park, may go to City Hall in Main Street, U.S.A. for items such as compass and prayer mat.
Guest Relations
The welcome center of Hong Kong Disneyland, Guest Relations is located inside City Hall in Town Square on Main Street, U.S.A. As soon as you arrive Hong Kong Disneyland, pick up a copy of Times Guide here for more information about that day’s shows!
We also provide top-notch, inspirational service - “Culture Ambassador Program”. Specific Cast Members will wear Guest Relations costumes with special nametags identifying their fluency in certain languages. Nine languages including, Cantonese, English, Putonghua, Japanese, Korean, Bahasa Indonesian, Malay, Tagalog and Thai. The Culture Ambassadors are stationed at City Hall from time to time to help ensure we provide the best possible guest service in a number of languages. Detailed information will be displayed at the information racks and City Hall.
Stroller & Wheelchair Rentals
Limited strollers and wheelchairs are available for rental at the Disney Fire Department on Main Street, U.S.A.
Baby Caring Service
You can breastfeed your baby, warm bottles or change diapers for your baby at the Baby Care Center, adjacent to the Main Street Corner Cafe on the Plaza. You can also change diapers for your baby at the dedicated space at the washrooms in the Park.
Currency Exchange
Both HK Dollars and Renminbi payment are accepted on purchased at most Hong Kong Disneyland shops and restaurants.
Foreign currencies and travelers checks can be exchanged for HK dollars at Guest Relations in City Hall and the Guest Relations Building (located outside the Park next to the Main Entrance.)
Credit Cards/ Debit Cards
Cash (HK and RMB), Visa, America Express, Mastercard, JCB and CUP card are accepted for all purchases.
Luggage Valet Service and Locker Rental
Luggage Valet, a paid service, is available near Guest Services Building at Hong Kong Disneyland Park Main Entrance. Storage lockers are also available for rental at Hong Kong Disneyland Park on the north end of Center Street.
Locker size
Small (12x18x12 inches) | Large (24x18x15 inches)
Drinking Fountains
You can find accessible drinking fountains throughout Hong Kong Disneyland Resort. You may also request cups from the nearest restaurants or refreshment stand.
Smoking
Smoking is allowed in designated areas only.